Hexagon LED Light FAQs

1. What are Hex LED Lights?

Hex LED Lights are innovative lighting products specifically designed for garages and creative workspaces. They feature a hexagon shape which evenly distributes light thus eliminating shadows and provide superior lighting to enhance visibility and productivity throughout your garage or workspace.

2. How do Hex LED Lights work?

Hex LED Lights use advanced LED technology to produce bright and energy-efficient lighting. Hex LED Lights are designed to provide bright and efficient lighting for garages and creative workspaces. They are easy to install and can be customized to fit your specific lighting needs. Simply hang the Hexagon Garage Grid Hanging Kit or attach the Hexagon Garage Lights directly to you ceiling to create a well-lit environment.

3. What are the benefits of using Hex LED Lights?

Using Hex LED Lights in your garage or workspace offers several benefits, including:

• Improved visibility for better task performance
• Energy efficiency for cost savings
• Enhanced aesthetics with the unique hexagon shape
• Durable construction for long-lasting use

4. Can Hex LED Lights be used in other spaces besides garages?

While Hex LED Lights are specifically designed for garages, they can also be used in other spaces such as workshops, basements, sheds, and more. Their versatile design and superior lighting make them suitable for various applications.

6. Are Hex LED Lights suitable for outdoor use?

Hex LED lights are not designed to b e exposed to the elements. Though they do offer IP64 protection, it is recommended that you install your lights in a covered area. Exposing the lights to outdoor elements can damage them and reduce their lifespan.

7. How do I install Hex LED Lights?

Installing Hex LED Lights is simple and straightforward. Our grids can be directly mounted to the ceiling or installed with our Grid Hanging Kit using the provided anchor bolt with side cutout and quick release mechanism. Detailed installation instructions are included with the product.

8. Can I install Hex LED Lights myself?

Yes, Hex LED Lights are designed for easy installation. The Hexagon Garage Grid Kit comes with all the necessary hardware for installing and powering the lights, and the lights themselves can be easily attached to the ceiling or suspended with cables. However, if you are unsure or uncomfortable with the installation process, it is recommended to seek professional assistance.

9. Do Hex LED Lights come with a warranty?

Yes, Hex LED Lights come with a (48m) warranty. Please refer to our warranty policy for more information on the coverage and terms.

10. How long do Hex LED Lights last?

Hex LED Lights are designed to be long-lasting. With proper use and maintenance, they can last for many years. The lifespan of the lights can vary depending on factors such as usage and environmental conditions.

11. Can I return or exchange Hex LED Lights?

Yes, you can return or exchange Hex LED Lights within 30 days of purchase, provided they are undamaged and in their original packaging. Please review our refund policy for more details on the return process and eligibility.

12. How long does shipping take for Hex LED Lights?

Shipping for Hex LED Lights typically takes 4 to 7 days to most locations via FedEx or our chosen express courier. Custom orders may have an additional 1 to 3 days lead time for customization.

13. What should I do if my Hex LED Lights arrive damaged or defective?

If your Hex LED Lights arrive damaged or defective, please notify us immediately and provide photo evidence of the damage or defect. We will work with you to resolve the issue and ensure your satisfaction.

14. How can I contact customer support for further assistance?

If you have any further questions or need assistance, you can reach our customer support team via chat or by contacting us at support@hexagongarage.com or toll-free at 1-866-845-6605.