Spotting Copycat Products
How do I know if a product is really from Hexagon Garage?
Spotting Copycat Products is easy if you know what to look for
When purchasing Hexagon Garage lighting products, it is important to ensure that you are receiving a genuine product from our brand. Unfortunately, there are instances where counterfeit products or imitations claiming to be Hexagon Garage lighting are being sold on various platforms. To avoid falling victim to these scams, please follow the guidelines below to verify the authenticity of your product.
1. Check for the Hexagon Garage Logo
One of the easiest ways to identify a genuine Hexagon Garage product is by checking for our logo. Our logo will be prominently displayed on the product packaging, as well as on the product itself. Look for the Hexagon Garage logo, which represents our commitment to quality and innovation.
2. Look for Product Specifications
Authentic Hexagon Garage products will always include detailed product specifications. These specifications will be clearly listed on the packaging and should match the information provided on our official website. If the seller cannot provide detailed product specifications or refuses to do so, it is a clear indication that the product may not be genuine.
3. Purchase Exclusively from Our Website
Currently, Hexagon Garage lighting products are only available for purchase exclusively on our official website. We do not sell our products through third-party sellers or mainstream shopping portals. Therefore, if you come across any product pages claiming to sell Hexagon Garage lighting on other platforms, they are likely copycats or counterfeit products.
4. Request Detailed Product Photos
If you have any doubts about the authenticity of a Hexagon Garage product, always request detailed product photos from the seller. Genuine Hexagon Garage products will feature our logo prominently, along with the product specifications. If the seller is unable to provide these photos or the photos do not show our logo and specifications, it is a clear indication that the product is not affiliated with Hexagon Garage.
By following these guidelines, you can ensure that you are purchasing a genuine Hexagon Garage lighting product made from the highest quality materials. If you have any further questions or concerns, please don't hesitate to contact our customer support team at support@hexagongarage.com or call our toll-free number 1-866-845-6605.