Shipping & Delivery
Delivery in most cases will take 7 to 10 days to most locations via UPS or another courier of our choosing.
*Custom orders please add 2-5 day lead-time
If not already offer shipping in your area. Then kindly contact us for a custom quote.
Please try us on chat or send messages to support@hexagongarage.com
All orders are processed within 24 to 48 hours except in the case of custom orders.
Please allow an additional 2 to 5 days lead time for customization of your design.
Once your item has shipped, a fulfillment confirmation will be sent to you.
Shipments originating from our factory store will generally arrive between 12-21 days.
Supply Chain Disruptions
Should an item become unavailable as a result of supply chain disruption then we will source a replacement for the identical item within (5) business days. If we are unable to source a replacement then a refund will be issued to you.
Items which have been fulfilled and shipped to you can only be refunded after delivery. If you would like a refund before delivery then you may do so via email or chat message and a return label will be sent to you.
If an item becomes oversold
If your item becomes oversold and or a stock is not delivered in time then your order will automatically be rerouted through our factory store.
Items shipped from our factory store may take up to 12-18 days to reach their destination country and up to 10 days beyond that to be delivered to customers
If you need help right away then please initiate a chat from any page by clicking on the chat bubble.
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