Hexagon Garage lighting common questions
Frequently Asked Questions
Find answers to Hexagon Lighting-Common questions.
What is the difference between Hex Garage & other brands?
- The difference between Hexagon Garage and other brands lies in our design quality, and performance.
- Our factory is the OEM for the hexagon lighting product and we offer the highest quality product available in the market.
-
Our lights are not mass produced and shelved until a sale happens. Every order is added to production; usually within 24 hours excluding weekends and is packaged and ready for shipping within 1 to 2 days afterwards.
- Each brand may offer unique specifications, warranty terms, and customer support and though we feel we're the best, you may still want to research your options.
Product & Sizing
Q: What are the dimensions of the hexagon lights?
The individual light bars are available in 1.5 ft (17.7 inches) and 2 ft (23.6 inches) lengths. These can be assembled into grids of various sizes, with our smallest kit being 38" x 34" and standard grids going up to 8 x 16 ft.
Q: Can I create a custom size or design?
Absolutely. We specialize in custom designs for any space. Contact us with your dimensions and desired layout, and our team will create a free rendering and quote for you.
Color Rendering
Q: What is the CRI (Color Rendering Index) of the lights?
Our lights have a CRI of >90, providing a high-quality, true-to-life color rendering that is perfect for showrooms, auto detailing, and workshops.1
Q: Are the lights dimmable?
We offer dimmable versions of our lighting kits.2 You can select the dimmable option on the product page. This allows you to adjust the brightness with a remote control.
Q: What is the lifespan of the lights?
Our hexagon lights are rated for over 50,000 hours of use.3
Installation & Power
Q: How do I install the hexagon lights?
Our systems are designed to be "plug-and-play." You assemble the grid on the floor first, connect the tubes and connectors, and then lift it to the ceiling. The lights can either be mounted directly to the ceiling or suspended using a cable hanging kit.4
Q: What kind of power supply is required?
The lights connect to a standard 110V-240V power supply.5 For a seamless look, many customers have an electrician hardwire the system.
Q: Can I install the lights myself?
Yes, the system is designed for easy DIY installation, and many of our customers install it themselves.6 We provide installation videos to guide you through the process. However, for hardwiring to your electrical panel, we recommend hiring a certified electrician.
Q: Can the lights be installed on a vaulted or angled ceiling?
Yes, they can be installed on angled ceilings. For best results, we recommend using our hanging kit, which allows the grid to hang level.
Shipping & Warranty
Q: How long does shipping take?
We typically process orders in 1-2 days, with an additional 3-5 days for delivery via DHL or FedEx.
Q: Do you ship internationally?
Yes, we ship worldwide.
Q: What is the warranty on the lights?
We offer a (48) Month warranty on all of our lighting systems. If you have any issues, please contact our support team for assistance.
Q: What is your return policy?
Our return period last 30 days. Items must be unused and in new condition
Custom-made lights are non-returnable. Please contact us to discuss any issues with your order, and we will work with you to find a solution.
2. What are the benefits?
Hex lights offer several benefits, including:
- Energy efficiency: They consume less energy compared to traditional lighting options.
- Long lifespan: Hexagon LED lights have a longer lifespan, reducing the need for frequent replacements.
- Bright and uniform illumination: They provide bright and even lighting, enhancing visibility in your garage, office, or gym.
- Customizability: Hexagon LED lights come in various sizes and color temperatures, allowing you to create the perfect lighting environment.
- Easy installation: They are designed for easy installation, making it convenient for DIY enthusiasts.
3. Where can I use hex lighting?
Hex lighting can be used in various spaces, including:
- Garages
- Factories
- Warehouses
- Offices
- Retail Centers
- Gyms
- Workshops
- Basements
- Storage rooms
4. Do I need specialized wiring?
No, you do not need specialized wiring for hex lighting. They can be easily connected to existing electrical wiring.
5. Can hex lights be connected to my existing wiring?
Yes, hexagon lights can be connected to your existing wiring. They are designed to be compatible with standard electrical systems from 100v to 240v.
6. What options are available?
Hex LED lighting comes in various options, including:
- Different sizes: You can choose the size that best fits your space.
- Color temperatures: Hex LED lights are available in different color temperatures, allowing you to create the desired ambiance. The color temperature options would be 3000k, 4000k, 5000k and 6500k.
- Dimmable options: We offer dimmable models giving you more control over the lighting level.
7. What color temperature is best for lighting my garage?
The best color temperature for your garage, office, or gym depends on your personal preference and the intended use of the space. Generally, a color temperature of 4000K to 5000K (cool white) is recommended for these areas as it provides a bright and focused light.
8. Are hex lights bright?
Yes, hexagon LED lights are bright and provide ample illumination for your space. The brightness level may vary depending on the specific product and wattage you choose.
9. Are dimmable models available?
Some hexagon LED lights are dimmable, allowing you to adjust the brightness according to your preference. Please check the product specifications to see if the specific model you are interested in is dimmable.
10. How do I know what size fixture is right for my space?
The size of the hex fixture depends on the dimensions of your space. As a general guideline, you can calculate the required wattage by multiplying the length and width of the area in feet and then multiplying that number by 1.5. This will give you an estimate of the wattage needed for adequate illumination.
11. Are hexagon lights customizable?
Yes, hexagon LED lighting can be customized to fit your specific needs. You can choose the size, color temperature, and other features to create a lighting solution tailored to your space.
12. How to install hexagon lights?
Hexagon LED lights are designed for easy installation. They ship with everything you need to assemble and power your grid; instructions are also included for all grids. You can follow the step-by-step installation guide provided with the product or consult a professional electrician for assistance.
13. Do I need a licensed electrician to connect to power?
While it is possible to install hexagon lights yourself, it is recommended to consult a licensed electrician for any electrical work. They have the expertise to ensure proper installation and compliance with electrical codes.